Online Seminar

More energised and productive groups and interviews

Sometimes groups are dynamic, engaged and interesting all the way through; sometimes people get tired, bored, frustrated. You feel respondents could contribute more but they are not making any effort; they seem to have switched off. It is always useful to have a toolbox of simple techniques that will rev up energy, create engagement and enhance positive group processes.

• How moods affect peoples' judgments and evaluations
• Setting the right mood and tone; a range of different icebreakers
• Creating authority when you need it
• Golden Questions/ questioning strategies
• Using their language
• Brief laddering and triads
• Maintaining energy
• Visual techniques for greater engagement - sorting, mapping, post-its
• Using enactment
• Pre-research tasks

You'll understand the importance of mood and have simple techniques for managing it at various stages of the group; you'll be able to get beyond some of the limitations of groups by borrowing techniques from workshops and training sessions, you'll have more fun and make life easier for yourself - and you'll be buying shares in Post-It Notes.

• Pre-course exercise - 'Emotion and Social Judgments'
• Course notes
• Post- seminar coaching - try one of the techniques with your colleagues in a meeting or in you next group and analyse the effect

This seminar is delivered live using screen sharing and an audio link.