QualitativeMind from Genesis Consulting

Please read the following terms and conditions and click ‘accept’ before proceeding.

This website is operated by Genesis Consulting, 6 Weald Court, Station Rd., Billingshurst, West Sussex, RH14 9RS, United Kingdom.  All enquiries relating to the products sold should be addressed to joanna@qualitativemind.com  or call +44 (0)7836 627749.  All products and customer service are currently available in English only. Genesis Consulting is not registered for VAT.

Joanna Chrzanowska is registered with Market Research Society as a Fellow of the Society and with the Information Commissioners Office as a Data Controller. See Section 11, and the privacy policy for the personal information we may hold about you and its usage.

Once you have accepted the Terms and Conditions they will form a contract between Genesis Consulting and you.  Pressing the Pay Now button constitutes an obligation to pay the Fee. After you have paid you will be sent a confirmation and a download link to access the documents. (See 1.2 and 1.5 below for details)

1. Refund policy and right to cancel

1.1 We aim to help you make an informed choice before purchase.  If you need further information please use the contact details above.

1.2 Digital downloads are given their own category under the Consumer Contracts Regulations and are therefore not services or goods. You have a 14 day period during which you can cancel the purchase and have a full refund unless you have used the download link. By accepting these Terms and Conditions you agree that the content can be supplied before the end of the period, and that as soon as you use the download link you waive the 14 day cooling-off period.

1.3 If you do wish to cancel you have to provide a clear notification, either by email or by using the cancellation form.

1.4 If you don’t give your consent, the 14 day cooling-off period still applies but you won’t be able to download your digital content until this period has ended. In this case email joanna@qualitativemind.com.

1.5 If the products have been personalised to your requirements you have no right to cancel.

2. Permitted use of the products

The jargon below in sections 2, 3 and 4 gives you permission to use the documents within your business but not to sell or distribute them yourselves.

Subject to the payment of the Fee and subject to the restrictions in Clause 3 below you shall be granted a non-exclusive perpetual licence:
2.1 to use the Product and any of the forms and/or documents therein for your own personal and/or business purposes;
2.2 only for the purposes of supporting the Permitted Use, to reproduce, print and make back-up copies on any computer system; and
2.3 to copy, modify, adapt, merge, translate, disassemble, or create derivative works based upon the whole or any part of the Products.

3. Exceptions and Restrictions

3.1 The Permitted Use is subject to the following exceptions and restrictions:
3.1.1 You will not sell any of the Product (or any part thereof) to third parties;
3.1.2 You will not distribute any of the documents contained within the Product (or any part thereof) to third parties for sale or resale (or free of charge) whether as part of a package or as a separate product;
3.2 The copyright and all other applicable intellectual property rights in the Documents remain the sole property of Genesis Consulting.
3.3 All restrictions in this Clause 3 shall apply to the Product, any and all parts thereof, and any derivative works created by you using the same.
3.4 All licences, consents and restrictions contained in these Terms and Conditions shall be limited to the normal duration of copyright in literary works as defined in the Copyright Designs and Patents Act 1988, Section 12 (the life of the author, plus 70 years).

4. Ownership

Genesis Consulting shall at all times retain ownership of the Documents, save for any new documents that are created and completed within the permission granted by sub-Clause 2.3 of these Terms and Conditions.

5. Fees, Payment and Purchases

5.1 All Fees appearing on this Website are the amount you pay. Currently Genesis Consulting is not registered for VAT. Should Genesis Consulting have to re-register tax at the appropriate rate will be added to the prices. You will always see exactly how much you have to pay.

5.2 All transactions processed through this Website are handled by Nochex Online Payment Services. Genesis Consulting does not accept responsibility for any problems you may have in making payment through Nochex Online Payment Services, as they are outside our control.

6. Documents and Liability

This jargon says that we have done our best to ensure the products are of the highest quality and we cannot be liable for how they are used. If you are not happy with a product or you feel something is not correct, please contact us as above.

6.1 We will use do our best to correct any defects in the Products of which we are made aware in a timely manner.
6.2 We will not be liable for any loss of any kind including lost profits or other consequential losses arising from your use or inability to use the Product or from errors or deficiencies in any part of the Product.
6.3 You should ensure that any Product (or part thereof) acquired from Genesis Consulting is appropriate and complete in all respects for its intended purpose. We give no representation or warranty that such material will be fit for its intended purpose, useful to you or of satisfactory quality.
6.4 You acknowledge that any Product (or part thereof) purchased may, in the future, need to be amended in response to changes in commercial practice. We are not responsible for advising you of any such changes or amendments.
6.5 No liability shall attach to Genesis Consulting, our directors or officers, our employees, or retained consultants for loss or damage of any nature suffered as a result of the use of the Product or for any errors or omissions in the contents of any forms or documents.

7. Changes to the Website, the Documents and these Terms and Conditions

We reserve the right to change this Website, the Documents and these Terms and Conditions at any time. You will be bound by any changes to the Terms and Conditions from the first time you use the Website following the changes.

8. Availability of the Website and the Product

10.1 This Website and the Product are provided “as is” and on an “as available” basis. We give no warranty that the Website or the Product will be free of defects and/or faults.
10.2 We accept no liability for any disruption or non-availability of this Website resulting from any causes including, but not limited to, internet service provider equipment failure, host equipment failure, communications network failure, power failure, natural events, acts of war or legal restrictions and censorship.

9. Waiver

Failure by Genesis Consulting to enforce the performance of any provision in these Terms and Conditions shall not constitute a waiver of the right to subsequently enforce that provision or any other provision. Such failure shall not be deemed to be a waiver of any preceding or subsequent breach and shall not constitute a continuing waiver.

10. Severance

In the event that one or more of the provisions of these Terms and Conditions are found to be unlawful, invalid or otherwise unenforceable, that / those provisions shall be deemed severed from the remainder of these Terms and Conditions. The remainder of these Terms and Conditions shall be valid and enforceable.

11. Data Protection and Privacy

13.1 We collect only the personal data that Users provide in contacting the Website and in making purchases from this Website. All data held by Genesis Consulting is held and processed in accordance with our rights and obligations under the Data Protection Act 1998.
13.2 We collect the following data:
13.2.1 Your full name;
13.2.2 Your company or business name;
13.2.3 Your email address;
13.2.4 Your postal address and post code; and
13.2.5 Your telephone number.
13.3 You will always be asked to opt-in to any further use of your information, and that use will be explained to you.

13.4 Further details of our collection and use of User data and our use of cookies are included in our Privacy Policy.

14. Law and Jurisdiction

These Terms and Conditions are governed by the laws of England and Wales. Any dispute relating to these Terms and Conditions shall fall within that jurisdiction.