Online

Meetings, training, and research are all influenced by group processes and dynamics. These are often less obvious online but are present. They are the interactions, forces and tensions that influence the behaviour and attitudes of a group. Group leadership that is sensitive to these makes a huge difference to keeping people on task, encouraging honest expression, sorting out conflict, motivating teams and achieving a positive end result. The tools and techniques in this eBook enable you to be a more effective group leader/ facilitator, despite the differences of working online.   Click here to preview the first 20 pages. Opens in a new window.